SSG-10 & SSG-96: 25 Years Free Parts
Believing in the durability of the SSG-10/96, we offer free parts for 25 years with every gun. If a part breaks or wears to the point where the gun does not function properly, you will receive it for free. All you cover is the shipping costs.
Exceptions:
- Magazine
- Hopup Bucking
Procedure: Complete the form if the problem is not due to incorrect assembly or use. Add photo of problem to contact.
Repairs: Within two years of purchase, it can be sent for repair. After that, the installation of spare parts is done by the customer.
| Situation | Warranty | Description |
|---|---|---|
| Broken part | It is covered | I used the gun as intended and a roller on the trigger broke during play. |
| Initial problem | It is covered | I cocked the gun and the hopup bucking tore on the third shot. |
| Irregular wear | It is covered | After 24 years, the cylinder no longer locks due to regular use. |
| Malicious actions | Not covered | As a user I get angry with airsoft and smash the gun on the ground. |
| Hopup wear | Not covered | After a year the hopup bucking wears out and doesn't work well. |
| Large air leak | It is covered | My gun lost some power due to damage to the piston seal cap. |
| Small air leak | Not covered | I can hear air leaking slowly, but it doesn't affect operation. |
| Lost | Not covered | Did the footrest get lost in the field or did I overlook the screws. |
| Incorrect assembly | Not covered | I broke my threading due to misplacement of the cylinder. |
| Third party component | Not covered | I installed another brand product and now it's broken. |
| Improper shot opening | Not covered | After many shots, the bolt does not release properly. |
| Impossible to open/return shot | It is covered | I need two hands to return the volt due to breakdown. |
| Visual damage | Not covered | Receiver is scratched and dirty but works fine. |